Our Privacy Policy

 

 

What You Can Do To Stay Secure

 

When using a public computer, always log out and close the browser when you have finished.

Do not share your password with anybody else or write it down anywhere.

 

Marketing Communications

You can sign up to receive marketing communications from Available Grants Ltd through the online sign up form. Opt-in boxes will be pre-ticked on your behalf but you may always choose to un-tick the box. You can also sign up for marketing communications.

In signing up, you consent to receive information from us about products, promotions or special offers that we feel may be of interest to you. These may be sent by email, mail, telephone, SMS message or take place in store. Promotions may also be sent to you based on your shopping history.

 

How To Unsubscribe From Email Communications

You can unsubscribe from our newsletter via the unsubscribe link provided in all e-mails we send, by replying to any marketing email with the word “STOP” either in the subject line or body of the email or by telephoning our Web Customer Services team on 0330 912 0710 or email care@availablegrants.co.uk.

Please be aware, it may take up to 15 days to stop receiving e-mails and a later opt-in will supersede an earlier opt out.

 

Disclosure To Third Parties

If we are requested by the police or any other regulatory or government authority investigating suspected illegal activities, to provide your personal information and /or user information, we will do so.

Your Personal Information may be disclosed to other businesses within Available Grants Ltd and to reputable third parties, who will help process your order. These may include our IT suppliers, courier or shipping companies.

We may also disclose your information to reputable third companies for the purpose of insight and analysis and to third party companies, where you have opted in for third party promotions. We require all such third parties to treat your personal information as fully confidential and to fully comply with all applicable UK Data Protection and consumer legislation in place.

With your prior approval, we may also pass your details to third parties or research agencies who may contact you by post, e-mail or telephone. We may also share aggregate information with selected third parties but we do not disclose individual names or any identifying information, without your permission.

If you have provided your details as part of a promotion with a third party and have agreed for us to share your data with them, we will do so on your behalf.

 

Cookies

What are Cookies and what are they used for?

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. Cookies do not contain any recognisable personal information but are used by websites, including this one, to better understand how visitors are accessing and using their site. This information may be used to improve website usability and for marketing purposes.

 

How Can I Stop Cookies Being Used?

Most browsers are automatically set to accept Cookies but usually you can alter the settings of your browser to prevent automatic acceptance. Please be aware that restricting Cookies will have a negative impact on your experience of this and many other websites. However, if you choose not to allow Cookies, you will still be able to use most of the features of our website.

For more information on Cookies and how to disable them, visit www.allaboutcookies.org.

Cookies are used by the Available Grants Ltd website and our third party providers. However, we do not collect any personal data through cookies on your computer.

When you visit our website, we collect a series of standard data relating to your visit. This may include such things as, the number of times you visit our website, which pages you visit, which products you look at and your geographical location. We also use Cookies to remember you when you return to our website. You cannot be personally identified by any information we collect via Cookies.

Please refer to the points below, to see what Cookies we use and why we use them.

Cookies Used

What we use them for

Order Processing Cookies

We use these cookies to provide essential services to our customers, relating to the processing of their order.

Site Analytics Cookies

(Google Analytics)

These cookies are used to better understand how customers are using our site so we can improve and optimise our site, creating the best possible experience for shoppers.

 

How Will I Know If This Privacy Policy Changes?

If our policy changes in the future – to comply with new legislation, for example – we will update this page with the new details. Please check back to keep up -to-date with any changes.

 

Information

The data controller of your data is Available Grants Ltd

 Registered business address: Vision House Oak Tree Court, Mulberry Drive, Pontprennau, Cardiff, Wales, CF23 8RS

 

If you have questions about our privacy policy contact care@availablegrants.co.uk